Musica Viva of Southwest Virginia
P.O. Box 10186, Blacksburg, VA 24062   Ph: (866) 585-4960
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Privacy Policies

(Last Revised: 01-20-2016)
I. Introduction

Musica Viva values the privacy and security of the information that you share with us. This Privacy Statement applies to information collected directly through our website (http://www.musicaviva-swva.com). By using this website, you agree to the terms of this Privacy Statement. In addition, Musica Viva uses the services of 2checkout.com (hereafter referred to as 2CO) to process customers' purchases of tickets to individual concerts and concert subscriptions made directly through our website. 2CO has its own privacy policies which can be reviewed (here) By using Musica Viva's website as a method of purchasing tickets/subscriptions, you agree to the terms of 2CO's privacy policy.

II. Collection and Uses of Data

Musica Viva collects personal information to ensure that each customer receives the concert tickets he/she purchases. Among the data we collect and retain are the following:

  • customer names
  • phone numbers
  • shipping address
  • email addresses
  • details about each transaction initiated from our website, including the number of tickets purchased to each event and the amount of each item purchased (note that credit card information is NOT given to Musica Viva)
Musica Viva uses such information to:
  • process orders and provide purchase confirmations
  • provide customer service
  • keep customers apprised of upcoming concerts

III. Log Data

The web hosting provider used by Musica Viva is (Just Host) Through that provider, log information is collected and accessible to Musica Viva. That data may include web requests, Internet Protocol address, operating system, browser type, browser language, date and time of your request. Musica Viva may use this log data to monitor website performance; improve website design, functionality, and security; and assemble web analytics and activity trends. JustHost retains such information for as long as reasonably required for business purposes. The Musica Viva website does not set or use any cookies.

IV. Sharing of Information

Musica Viva does not share any personal data it collects with any 3rd party. Personal data is used wholly for the direct administration of Musica Viva as described in Section II above.

V. Access

At your request, we will provide you with reasonable access to your personal information, so that you can review what we have stored and, if you choose, request corrections to it. You may request access by writing to us at the address listed on the home page of the Musica Viva website. After you request access, we will provide the personal information that you request as soon as practically possible and generally no later than thirty days following the request. If you wish to correct your personal information, please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be accessed or amended, we will tell you the reasons. All of the data collected and retained by Musica Viva is stored on the servers operated by our web hosting service, Just Host, which is headquartered in Utah.

VI. Security

JustHost provides technical and physical safeguards to protect your information. Further, we permit only a single authorized Musica Viva volunteer to access any personal information kept in Musica Viva's database. That person has the skills and education needed to maintain our website and data.

VII. Controlling Unwanted Email

We may send you information about our concerts. You may reply to any email you receive from us and indicate that you no longer wish to receive our emails and your email address will be removed from our distribution list. You may also opt out of Musica Viva's marketing list by notifying us at unsubscribe@musicaviva-swva.com at any time.

VIII. Amendments

Musica Viva may amend this Privacy Statement on one or more occasions by posting a revised statement on its website or a similar website that replaces its current website.

IX. Enforcement, Dispute Resolution, and Verification

Please contact us with any questions or concerns related to this Privacy Statement by using the address listed on the home page of our website. We will investigate and attempt to resolve complaints or disputes regarding personal information in accordance with this Privacy Statement.


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